Privacy Policy

Advanced Foundation Repairs (“we,” “us,” or “our”) is committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it. It applies to all information collected through our website (advancedfoundationrepairs.com), our text messaging (SMS) program, and any other interactions you have with us.

By visiting our website or opting into our SMS program, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information when you interact with us:

• Full name
• Phone number (including mobile number for SMS communications)
• Email address
• Mailing address or property location
• Foundation repair inquiries, property details, and service selections
• Information submitted through our website contact forms or inquiry forms
• Communications you send to us via SMS, email, or phone

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide information about our foundation repair services
• To schedule appointments, site visits, or estimates
• To send project updates and relevant communications related to your service
• To send you SMS text messages you have opted into (see Section 4)
• To send you promotional information about our services (only with your consent)
• To improve our website, services, and customer experience
• To comply with applicable legal obligations

3. How We Share Your Information

We do not sell your personal information. We may share your information with the following third parties only as necessary to operate our business:

• Contractors and trade partners involved in your service
• Technology and software service providers who assist us in website operation, CRM, and communication tools
• Legal or regulatory authorities, when required by law

SMS CONSENT: SMS consent and phone numbers collected for the purpose of SMS communications will not be shared with third parties or affiliates for marketing purposes.

4. SMS Text Messaging Terms

4a. Opting In

By providing your mobile phone number and submitting a web form, contacting us via text message, or otherwise expressly opting in, you agree to receive SMS text messages from Advanced Foundation Repairs. The types of messages you may receive include:

• Responses to your inquiries
• Appointment reminders and confirmations
• Service updates and notifications
• General customer service communications

4b. Message Frequency & Rates

Message frequency may vary depending on your inquiry and the stage of your service. Message and data rates may apply based on your mobile carrier plan.

4c. Opt-Out

You may opt out of SMS messages at any time. To stop receiving messages, reply STOP to any message. You will receive one final confirmation text, and no further messages will be sent. To opt back in at any time, reply START.

4d. Help

For assistance with our SMS program, reply HELP to any message or contact us at:

Phone: 254-235-4922

4e. Standard Terms Summary

By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Advanced Foundation Repairs. Message types include: appointment reminders, service updates, and customer service communications. Message frequency varies. Message and data rates may apply. See privacy policy at [Insert Privacy Policy URL]. Message HELP for help. Reply STOP to any message to opt out.

5. Cookies & Website Data

Our website may use cookies and similar tracking technologies to improve your browsing experience and analyze site traffic. You can instruct your browser to refuse cookies; however, some portions of our website may not function properly without them.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information, subject to applicable legal obligations
• Opt out of SMS communications at any time by replying STOP
• Contact us with any privacy-related concerns

8. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Advanced Foundation Repairs
3807 W Industrial Blvd
Waco, TX 76711-1144
Phone: 254-235-49